To our community.
In these difficult moments, we would like to convey these few words to you.
We support the action taken to ensure the safety of the population, which will allow us to return to normal life as fast as possible. In the meantime, we hope that you are well, that you are doing what’s necessary to protect yourself and that you are taking care of yourself.
From our position as a sportswear brand, we wanted to make a few commitments here:
PROTECT
Protect our teams, our customers, our partners. We take the current context very seriously and closely follow government guidelines. Far from our usual premises, teleworking, our teams remain operational and we strive to maintain our activity.
ENTERTAIN
To all those who follow us daily on social media, we have chosen not to postpone the launching of our new movie, Transhumance. A very moving journey that we hope will bring a little lightness and entertainment at this unusual moment. We will keep posting our inspirations, news and innovations.
KEEP THE WEBSITE ACTIVE
Our website keeps working normally. The new collection will be online very soon, stay tuned! And to tell you the truth, we are quite proud of the new items you will discover. Happy surfing.
SUPPORT OUR RESELLERS
Our partners stores, your saddleries, distributing the Horse Pilot brand had to close. As a gesture of solidarity, we have decided to give them a part of the sales made on our website during and after this sanitary crisis. We would like to show them our support and tell them again how much Horse Pilot would not have made it without them.
DELIVERIES
Our partners delivering your parcels (Chronopost, TNT and DHL) maintain their activity until further notice, although some services are disrupted. The good news is that your parcels will reach your home, you will just have to be a little more patient than usual.
⇒ Update of 03/30/2020
We offer you an additional mode of deferred delivery: your parcel is kept safely in our warehouse & delivered as soon as the lockdown is over (with a Horse Pilot’s GIFT!). You will then be notified by email & SMS.
COMMUNICATE OFTEN
On our commitments and government guidelines useful to the equestrian community.
STAY TUNED MORE THAN EVER
Our teams are available to answer your questions:
- by e-mail: contact@horsepilot.com
- by phone at +33.4.99.54.63.52
Take care of yourself and stay home. Although they keep us away from horses, these government guidelines will allow a quicker return to normal life. It will only make it easier to return to them.
— The Horse Pilot Team
